FAQ's
As I receive questions, I will add to this 🙂
Can I have my charm on a different kind of string or chain?
At this time, the black waxed cotton cord and the 925 silver plated chain are the only options I offer. I have been looking around locally, trying to source other options, but so far many of them are well out of a reasonable price range.
You can however, choose to take your charm off of the existing cord or chain and put it on any other piece of jewelry you like. The jump rings on our items have a 3.3mm inner diameter. If you're used to working with jewelry and have the tools, you can open the jump ring to fit it onto something else.Are you doing custom word charms too?
I am now 😄 Please visit the store to check them out.
Do your products contain nickel?
Yes, the stainless steel charms contain nickel. The round charms are made of 304 stainless steel. The warped heart shaped charms are 201 stainless steel, which contains less nickel than the 304 version does.
Most folks who are sensitive to nickel usually already own a liquid coating to cover the metal that touches their skin. However if you don't have it and do need it coated prior to shipping, please let me know in the comments section of your shopping cart that you would like it done, and whether you need just the back coated, or the entire charm. As with any clear coat, I cannot guarantee the lifespan of it and in time you will need to recoat it yourself once it wears out.What payment options do you offer?
I offer payment options through Stripe which includes credit card, Google Pay, Apple Pay (on mobile device), and Link. If you are in Canada and eligible for Friends/Family/SOTA shipping, you are also eligible for paying by cash or e-transfer.
Stripe is a secure payment integration used by many top names including Instacart, Amazon, and Shopify.What do you mean by there may be small variations because they're handmade?
I am hammering the design into every charm by hand. Stainless steel is a harder metal, which means I have to give it a pretty solid whack to imprint it. Sometimes my impression stamp can move a little before the hammer strikes and so it's not always in the exact same spot every time. The picture below shows what I mean by variation between pieces.
These were hammered out in the same session and in the top left picture, you can see differences between them, some more obvious than others. Before they make it off my work board, those that didn't ink well will be re-inked and anything obvious bad gets tossed. Once they've dried, they get checked once more for any pieces that didn't turn out well enough, and those that make it to the end, like the ones in the lower right picture, are ready to be strung and sold.
I don't ship out anything I wouldn't personally want to wear myself 🙂